Cloud SRE- Windows

 

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

 

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

 

 

 

Corporate Title: Associate

Department;: GIS

Location: New York

The pay range for this position at commencement of employment is expected to be between $120,00 and $135,000 year*

 

 

Nomura Cloud and Platform group is a global team responsible for the maintenance and support of the Nomura infrastructure systems used within the bank. The team plays a critical role and works closely with global counterparts in maintaining the production infrastructure.  The candidate should have strong technical, functional, and analytical skills with good experience of automation and supporting critical infrastructure and troubleshooting on windows systems. This position will contribute towards supporting and driving infrastructure implementations to completion and serving as subject matter expert to the user community, across Infrastructure, Platform, and Software as a Service (Iaas/PaaS/SaaS). The team operates in a follow the sun support model. 

 

The Windows Active Directory function sits within the Platform Services department and is responsible for the support and operational stability of the Global Windows Platform.   The function provides a variety of services to our stakeholders including hardware specification advice, Operational Readiness of new solution and implementation of new Windows servers.

 

Role / Principal Accountabilities:

• Support and manage Microsoft Windows based systems. Implementation of Change requests.
• As a Cloud Systems/SRE Administrator, you will create scripts to increase the efficiency of daily support. This includes updating runbooks and support procedures.
• Active collaboration with the Global Operations and Engineering teams to implement key projects within the Cloud environments.
• Provide assistance and support to transformation programs for application and services looking to move to the cloud environment.
• Responsible for looking at ways to improve/automate SRE items - availability, latency, performance, efficiency, and capacity planning.
• Troubleshoot system performance issues.
• Handle trouble tickets, user requests, proactive maintenance.
• Support weekend BCP / DR tests and weekend on call production support on a rotation basis.
• Assist application teams in post-configuration of new servers deployed.
• Good understanding of ITIL and Change Management policies is desired.
• Coordination with Infrastructure teams and Business IT managers to deliver projects on schedule.
• Work with Engineering on Operational Readiness and Implement engineered solutions to improve efficiency and stability of the infrastructure.
• Provide documentati