Associate Systems Engineer (SE Academy EMEA) - French Speaker

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Job Description

Your Career

We are looking for new candidates to join our Systems Engineering Academy. This would be for positions based in France aiming to start in February 2024.

As an Associate Systems Engineer, you will join a cohort of recent technical college graduates for an intense immersion into cybersecurity, Palo Alto Networks technologies, automation, and on-the-job learning. This program includes up to 12 months of formal technical instruction with hands-on lab work, both group and individual projects, technical study, and professional skills development. As you advance through the program you will be placed for up to 6 months with various Systems Engineering (SE) teams to learn how to support customers in the presales process. 

While ramping up on the Academy development track, you will work alongside other SE teams to learn and support the other critical work with customers within the presales process. As part of your development, you will work as a technical advisor in tandem with our sales and channel partners on customer engagements, establishing relationships with customers with the goal of helping them ensure each day is more secure than the one before.

Upon completion of the program, you will have gained proven technical and professional skills, and shown qualification across multiple certifications, and rotations with senior SEs. With this experience,  our intent is to place you into a field SE position or positions within other departments at Palo Alto Networks based on business needs. Regardless of the opportunities that may be available at the end of the program, our focus will be for you to work with best-in-class cybersecurity experts to develop a deep technical understanding of cybersecurity products, integrations, and the critical cyber threats facing our potential customer’s environments. 

We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change …. but in general if a role is deemed office-based we want our teams to be together four days per week.

Your Impact

• Learn the technical aspects and business value of Palo Alto Networks products
• Develop the skills necessary to propose cybersecurity solutions comprised of Palo Alto Networks products
• Establish yourself as a trusted team member to SE leadership and colleagues while contributing to sales wins throughout the program
• Architect and propose solutions that address the identified cybersecurity problems in each customer’s unique environment
• Develop presentation skills and understanding of business and technical delivery methods
• Ensure ongoing customer happiness, support, and adoption of cybersecurity solutions by actively participating in customer engagements (including presentations, demonstrations and consultations)
• Understand and effectively articulate our top differentiators in the cybersecurity market
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, AI etc.)

Qualifications

Your Experience

• Possess a technical Bachelor’s/ Master/ MBA degree in Cybersecurity, Computer Engineering,